How do I use a password to log in to in the Tendo iOS app?

After creating a Tendo account or accepting your Tendo account invitation, you can choose to download the Tendo iOS app and log in using your newly created password.

Notes:

To log in to the Tendo iOS app, you must download the Tendo iOS app from the App Store.
If you have forgotten your login password, you can reset the password for your account.
When you have been idle in the app, you may be logged out for your security. However, if you enable Face ID in your iOS permissions, you can reauthenticate using Face ID instead of having to reenter your password.
If you have enabled multi-factor authentication (MFA) in your account settings, you will also be asked to provide authentication via the authentication method used in the setup process.
If you want to log in using the password for your healthcare organization’s health portal, learn how to use Single Sign-On (SSO) authentication.

Open App

On your iOS device, open the Tendo app.

Note: Depending on your device’s downloaded app settings, the Tendo app may either be located on the home screen or in the App Library.

In the Email field [1], enter the email address you used to sign up for your Tendo account.

Tap the Next button [2].

Tendo iOS app email field

In the password field [1], enter the password you created for your Tendo account.

Note: If you have forgotten your login password, reset the password for your account by tapping the Forgot Password link [2].

Tendo iOS app password field

Tap the Log In button.

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